Effective Date: 1/10/2025
Website: www.soulcrowns.com.au
Business Name: Soul Crowns
Location: Scenic Rim, Queensland, Australia
Soul Crowns respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, make an enquiry, or hire our products and services.
By using our website or services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Personal Information: your name, email address, phone number, and event details when you make an enquiry or booking.
Payment Information: payment details processed securely through our payment provider.
Website Data: information automatically collected through cookies and analytics, such as your IP address, browser type, and pages visited.
Images or Event Details: if you provide photos or descriptions for styling or décor purposes.
Soul Crowns collects and uses your information to:
Respond to enquiries and provide quotes.
Process bookings, payments, and hire contracts.
Deliver and manage event styling and décor services.
Communicate with you about your booking, updates, or promotions (with your consent).
Improve our website, products, and customer experience.
Comply with Australian laws and regulations.
Your information is stored securely using encrypted systems and password-protected devices.
We take reasonable steps to prevent loss, misuse, unauthorised access, alteration, or disclosure of your personal information.
We do not sell or trade your personal data.
We may share your information only when necessary to:
Complete a booking (e.g., with payment processors or delivery providers).
Comply with Australian legal requirements.
Protect the rights or safety of Soul Crowns, our clients, or others.
Our website may use cookies to improve your browsing experience and measure website performance.
You can disable cookies in your browser settings, but some site functions may not work as intended.
You have the right to:
Access and request a copy of your personal information.
Request correction of inaccurate details.
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at [insert business email].
Our website may contain links to third-party websites. Soul Crowns is not responsible for the privacy practices or content of other sites.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.
If you have any questions or concerns about this Privacy Policy, please contact:
Soul Crowns
Scenic Rim, Queensland, Australia
📧 info@soulcrowns.com.au
🌐 www.soulcrowns.com.au